Reference

daget77 Legal Terms and Your Account Rights

Our legal pages set out the rules that govern your account on daget77, how your personal data is collected and stored, and what you can do when something…

Terms of ServicePrivacy PolicyCookie PolicyAccount EligibilityData Retention Rules
daget77 daget77 Legal Terms and Your Account Rights
LEGAL CONTACT PATHS

Open a Legal Enquiry With Our Team

If a clause in our terms is unclear, or if you want to exercise a data right such as access or deletion, our support team handles legal enquiries directly.

Live Chat Available around the clock, live chat is the quickest way to raise a legal question about your account, payment dispute or data request without waiting for an email reply.
Email Support Send a formal written request to our support email for matters requiring a documented response — data deletion, account suspension appeals or terms clarification all qualify.
Account Help Desk For account-specific legal issues such as identity verification disputes or wallet-status conflicts, our help desk sits alongside the cashier path so your case is handled in context.
HOW WE HANDLE POLICY

Browse Our Data, Cookie and Security Practices

We manage your data with the same care we apply to payment processing. Every account on daget77 passes through a phone verification step before access is granted, and that verified number is…

Data Collection Scope

We collect your registered phone number, payment method identifiers for DANA, OVO, GoPay or QRIS, and transaction history. Nothing beyond what is operationally required to run your account.

Cookie Usage

Cookies handle session continuity and basic analytics. No third-party advertising cookies are set without your consent. Adjust preferences from the settings panel — changes take effect immediately.

Account Security

Phone verification is required before account access is granted. Any change to your registered payment detail — such as switching from OVO to GoPay — triggers a re-verification step to protect your funds.

Data Retention Schedule

Active account data is retained while your account remains open. On account closure, personal data is deleted within 30 days unless a legal hold applies under local Indonesian regulation.

Who Holds Your Data

Your data is held by the daget77 operating entity. It is not sold to third parties. Payment processors such as QRIS and virtual account providers receive only the transaction-level data needed to clear a payment.

How to Request Changes

Submit a data access or deletion request via email or live chat with your registered phone number as the reference. We aim to action confirmed requests within seven working days.

Legal Questions About Your daget77 Account

The questions below cover the legal details we hear most often — from how your data is used to what happens if you want your account closed. If your question is not listed here, live chat is open 24 hours a day.

Yes. Our terms apply to all accounts registered for use in Indonesia. However, access to specific features depends on local law in your area, and we flag those restrictions clearly within the relevant sections of the terms.

We collect your phone number for verification, your chosen payment method identifier — such as your DANA or OVO wallet reference — and transaction records. We do not collect data beyond what is needed to operate your account.

Yes. Send a data access request via email or live chat using your registered phone number. We aim to respond with a full data summary within seven working days of confirming your identity.

Contact support via live chat or email and request account closure. After the closure is confirmed, personal data is deleted within 30 days unless a retention obligation under Indonesian law requires us to keep specific records.

Yes. Account access depends on local law, including any age requirements that apply in your jurisdiction. You confirm compliance with these requirements at the point of account creation during phone verification.

You have the right to raise a formal dispute via our email support channel. Provide your transaction reference, the payment method used — QRIS, bank transfer or virtual account — and we will investigate within three working days.

We use cookies for session management, analytics and fraud prevention only. You can adjust or withdraw cookie consent at any time from the settings menu. Withdrawing consent for analytics cookies does not affect your account access.